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Hacked website recovery & rescue

A hacked website can leave you with redirects, unwanted content, broken access or a site you no longer trust. I help investigate the affected setup, recover the website and work through the issues that allowed the problem to persist.

Discuss your project ↗

The scope

Work we can discuss.

From a new website to an existing site that needs attention, here’s how I can help.

  • Review of hacked or malware-infected websites
  • Cleanup, restoration or an agreed rebuild
  • Review of relevant access, plugins and configuration
  • Verification and recovery documentation
  • Maintenance and backup arrangements

Understand what has happened

The work starts with the affected website, available backups, hosting access and the symptoms you have seen. We establish what can be recovered and agree the steps before making changes. Please do not send passwords in the enquiry form; access can be arranged separately.

Recover and address the cause

Depending on the findings, the work can include removing malicious files, restoring a usable version, reviewing plugins and themes, correcting access and configuration issues, and rebuilding affected parts. Cleanup needs to be checked against how the site actually behaves.

Make the next step manageable

Once the site is recovered, I’ll help you put updates, backups and safer access in place. Ongoing maintenance is available to keep the website looked after.

Rescue is not only about malware

I can also help with unfinished builds, broken functionality and performance problems. Tell me what changed, what you can still access and what needs to be working again.

A useful next step

What needs building, fixing or improving?

Tell me about it